Contact Us COVID Program Our new COVID program serves community members affected by the COVID-19 virus who are not able to pay past, present and/or future rent. Learn more about our COVID Program and how to apply for help. × Dismiss alert Main Office1333 Willow Pass Rd, Suite 206Concord, CA 94520Rental Assistanceshelterinc.org/renthelp Mailing Address P.O. Box 5368 Concord, CA 94524 Phone 925.335.0698 (general) 925.335.9815 (fax) Email shelter@shelterinc.org